Terms of Service

Terms of Service

Effective Date: June 30, 2026
Last Updated: June 30, 2026

Welcome to the West Bay Garage Doors website. These Terms of Service (“Terms”) govern your use of westbaygaragedoorstx.com and the services we provide. By using our site or requesting our services, you agree to these Terms. If you do not agree, please do not use our site.

1. Who We Are

West Bay Garage Doors, LLC
22542 Mueschke Rd #1 Tomball, TX 77377
Phone: (346) 547-5300
Email: contact@westbaygaragedoorstx.com

We provide garage door repair, installation, opener service, spring and cable replacement, and related residential and commercial services across the Greater Houston area.

2. Use of Our Website

You may use our website to learn about our services, request a quote, schedule service, or contact us. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.

You agree not to:

  • Use our website for any unlawful, harmful, or fraudulent activity
  • Attempt to gain unauthorized access to our website, servers, or systems
  • Interfere with the operation of our website or any user’s use of it
  • Copy, modify, or redistribute our website content without permission
  • Use our website to send spam or unsolicited messages
  • Impersonate any person or entity

3. Requesting Service

When you contact us or submit a request through our website, you authorize us to contact you using the phone number, email address, or other contact details you provide.

All service requests are subject to:

  • Our availability
  • On-site assessment of the work needed
  • Acceptance of the estimate we provide
  • Our service area coverage (Greater Houston, Texas)

Submitting a request does not create a binding agreement until we confirm the appointment and you agree to the estimated scope and price.

4. Estimates and Pricing

We provide free estimates for most services. An estimate is based on the information available at the time we provide it. The final price may differ if:

  • The actual scope of work is different from what was initially described
  • Additional parts, labor, or services are needed
  • Conditions on-site differ from what was expected (for example, hidden damage)

We will discuss any change to the estimate with you before performing additional work. You are not obligated to accept additional work, but services already performed are billable.

5. Payment

Payment is due upon completion of work unless otherwise agreed in writing. We accept commonly used payment methods, which we will confirm at the time of service.

Late payments may be subject to reasonable collection costs and, where allowed by Texas law, interest on outstanding balances.

6. Warranties

We stand behind our work. Specific warranty terms (length, scope, exclusions) depend on the service performed, the parts used, and any applicable manufacturer warranties on products we install. We will provide warranty details in writing at the time of service.

Beyond the specific warranties we provide in writing, we make no warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, to the maximum extent allowed by law.

7. Limitation of Liability

To the maximum extent permitted by Texas law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim related to our services or this site is limited to the amount you paid us for the specific service that gave rise to the claim
  • We are not responsible for damage caused by pre-existing conditions, third-party products we did not supply, or misuse of equipment after our work is complete
  • Nothing in these Terms limits liability that cannot be limited under Texas law

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages, including reasonable attorney fees, arising out of your misuse of our website, your violation of these Terms, or your violation of any third-party rights.

9. Intellectual Property

All content on our website — including text, graphics, logos, photos, and the West Bay Garage Doors name and brand — is owned by West Bay Garage Doors, LLC or used with permission. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission. Manufacturer logos and brand names mentioned on our site (such as LiftMaster, Clopay, Wayne Dalton, Amarr, Raynor, Chamberlain, Craftsman, and CHI Overhead Doors) are the property of their respective owners and are used to indicate compatibility with the products we service and install.

10. Third-Party Links

Our site may link to third-party websites such as review platforms (Google, HomeAdvisor, Houzz, Thumbtack, Angi, Yelp) or social media. We are not responsible for the content, accuracy, or practices of those websites.

11. Text Messages

By providing your phone number and consenting to receive text messages, you agree to the SMS communications terms described in our Privacy Policy. You can opt out at any time by replying STOP.

12. Service Area

We provide services across the Greater Houston, Texas area, including but not limited to Houston, Sugar Land, Katy, Pearland, The Woodlands, Cypress, Tomball, Spring, Conroe, Magnolia, The Heights, Memorial, Bellaire, Pasadena, Webster, Deer Park, La Porte, Richmond, Rosenberg, Stafford, Galveston, Baytown, Kingwood, Humble, Atascocita, Missouri City, Friendswood, and League City. Service area is subject to change. Call us at (346) 547-5300 to confirm coverage in your specific location.

13. Disputes and Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any dispute arising under or relating to these Terms or our services will be resolved in the state or federal courts located in Harris County, Texas, and you consent to the jurisdiction of those courts.

If any provision of these Terms is found to be unenforceable, the rest of the Terms remain in effect.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top. Continued use of our site after changes means you accept the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

West Bay Garage Doors, LLC
22542 Mueschke Rd #1 Tomball, TX 77377
Phone: (346) 547-5300
Email: contact@westbaygaragedoorstx.com